DSS Portal Guide for Students

The DSS Portal allows students to request accommodations, upload documentation, schedule meetings, send accommodation letters, and access important communications from Disability Support Services (DSS).

Log in to the DSS Portal.

Students who need assistance using the DSS Portal should contact DSS at dss@ecu.edu or 252-737-1016.

Accommodation Requests and Documentation

Submit an Accommodation Request Form

Students requesting accommodations for the first time should complete an Accommodation Request Form.

  1. Log in to the DSS Portal.
  2. Select Accommodations from the main menu.
  3. Select Accommodation Request Form.
  4. Complete the form and select Submit.

After submission, students are encouraged to upload supporting documentation through the DSS Portal by using the File Upload feature.

Documentation may also be submitted by email, fax, or in person at the DSS office. Please submit documents in commonly used file formats whenever possible, such as PDF or JPG.

Students will be invited to schedule a meeting to continue the Accommodation Request Process. Meetings may be scheduled through the DSS Portal or by contacting DSS at 252-737-1016 or dss@ecu.edu.

Upload Documentation

Documentation may be uploaded to the DSS Portal only after an Accommodation Request Form has been completed.

  1. Log in to the DSS Portal.
  2. Select Accommodations from the main menu.
  3. Select File Upload.
  4. Select Add New Document.
  5. Complete the steps to name and upload the file.
  6. Select Submit.

Uploaded documents may be viewed in the File Upload section of the DSS Portal.

Documentation may also be submitted by email, fax, or in person at the DSS office.

DSS Documentation Guidelines are available online.

Request New Accommodations

Students who have previously completed an Accommodation Request Form may use the DSS Portal to request additional accommodations.

  1. Log in to the DSS Portal.
  2. Select Accommodations from the main menu.
  3. Select New Request.
  4. Complete and submit the form.

Students may upload supporting documentation directly with the request before submission.

Additional documentation may also be uploaded later through the File Upload section of the DSS Portal.

Documentation may also be submitted by email, fax, or in person at the DSS office. Please submit documents in commonly used file formats whenever possible, such as PDF or JPG.

Using Accommodations

Send Accommodation Letters

Students who wish to use accommodations must send accommodation letters to their instructors each semester through the DSS Portal.

Accommodations are not active in a course until the instructor receives an accommodation letter. Accommodations generally cannot be applied to exams or coursework that occurred before the instructor was notified.

  1. Log in to the DSS Portal.
  2. Select Accommodations from the main menu.
  3. Select Accommodation Letters.
  4. Select Add New.
  5. Select the semester.
  6. Choose one of the following options:
    1. Submit for All to send accommodation letters for all current courses.
    2. Review to select specific courses and accommodations.
  7. Submit the accommodation letter request.
  8. Accommodation letters will appear in the Inbox of the DSS Portal.

Once submitted, accommodation letters will be sent to the selected instructors through the DSS Portal.

Important: If a student adds a course after sending accommodation letters, another accommodation letter request must be submitted for the newly added course.

Schedule a Test, Quiz, or Exam

Students approved for testing accommodations may schedule quizzes, tests, and exams through the DSS Portal. Detailed instructions are available on the Student Testing Guide page.

Students with questions about testing accommodations or scheduling exams should contact DSS.

Request Alternative Format Materials

Instructions for requesting alternative format materials through the DSS Portal will be added soon.

Students approved for alternative format accommodations who need assistance should contact DSS.

Meetings and Communications

Schedule a Meeting

Use the DSS Portal to schedule meetings with DSS staff.

  1. Log in to the DSS Portal.
  2. Select Meetings from the main menu.
  3. Choose the meeting type:
    1. Initial for new accommodation requests.
    2. General for all other meetings.
  4. Select an available appointment and confirm your meeting.

A confirmation email will be sent automatically. Meeting details will also be available in the DSS Portal through the Calendar.

Inbox

Use the DSS Portal Inbox to review accommodation letters and other important DSS communications.

The Inbox may contain:

  • Copies of accommodation letters.
  • Important DSS messages and communications.
  • Any communications that require acknowledgement by electronic signature.

To access the Inbox:

  • Log in to the DSS Portal.
  • Select Accommodations from the main menu.
  • Select Inbox.
  • Review letters and messages as needed.

Additional Support

Students who need assistance with the accommodation process, documentation, accommodations, or the DSS Portal are encouraged to contact DSS.